Time to Winterize That Car!

We know, we know…this October has had its fair share of 80 degree plus days, but being in North Carolina we know that you know that it’s only a matter of time before that changes. And it’s usual that the first frost is out of nowhere! Because of our fickle weather here, you have to prepare ahead of time so that you aren’t caught off-guard when Mother Nature makes its cold weather debut this Fall. Read on below for a few tips to winterize your vehicle now.

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Check Your Tire Pressure

81bjl0bC4QL._SL1500_Most of us have all-weather tires in this state. Because of that, we don’t need snow tires or anything quite so drastic as that, but we do need to make sure our pressure is good this time of year. Deflated tires close up the tread and decrease traction, which increases the possibility of sliding etc. Check your owner’s manual to see the suggested pounds per square inch.

Check Your Battery

The average car battery lasts 3-5 years, so it’s best to be aware of how old yours is. Colder months are harder on your car’s engine because it has to work harder, which puts more pressure on the battery. Bonus: batteries are often on sale in the fall, so this is a good time to get it checked and replaced.

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The white substance is corrosion. This battery needs to be cleaned up and checked out!

Even if it’s not old, take the time to check the battery cables and clamps for any fraying and/or corrosion. If you see white, powdery substances around the clamp, that’s corrosion from battery acid. It’s easily cleanable and not a huge cause for concern. Just let us clean it up for you!

Check Your Oil

Oil is lubricant, plain and simple. It stops your engine parts from grinding together. The thickness of your oil (viscosity) greatly affects the engine’s performance. If it’s too thick, the oil will flow too slow. Cold temperatures cause oil to thicken, so that’s a consideration as you choose which oil to put in your car. If in doubt, we can always advise you on what you need, depending on the season.

Antifreeze

antifreezeAntifreeze protects your engine from freezing and heating up on hot days as well as cutting back on corrosion. You need equal parts antifreeze and water in your radiator for it to function properly. For this reason, stores carry a pre-mix that is the correct 50:50 ratio. If you’re not correct with your ratio, you can literally blow a gasket and that cost can be expensive. Better to just keep it correct!

Check Your Defrosting and Heating Units

Defrost keeps you safe because it ensures visibility, so it’s important to make sure this system is working properly. And no one wants to crank on the heat for the first time and find out that it doesn’t work! Figure out now if you have a faulty heat coil, before you need it.

Replace Windshield Wipers and Wiper Fluid

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We know none of you are those people who have rubber flapping around on your windshield when it’s raining and water smearing into channels on the glass when you’re trying to see, right? If you begin to hear scraping, you already know that it’s time to change the wiper blades, because they can warp, crack, split and deteriorate. They should be replaced every 6 months to a year. Keeping your wiper fluid full can assist in breaking up ice on the windshield on a cold day, so make sure you have plenty of fluid now as well.

Make Sure Your 4-Wheel Drive Works

Chances are, most of you that have 4-Wheel Drive don’t use it during the summer. Before winter starts, it’s critical to make sure it all works before you need it to improve traction on snow or in ice.

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Keep an Emergency Kit Inside Your Car

We saved the simplest tip for last. The easiest way to combat cold weather is to keep a few essential supplies with you all the time in your car. You’ll always want a spare tire and the knowledge on how to change one. If you don’t know, simply tell us and we can teach you! Keep some bottled water on hand as well, some gloves, a blanket, and an extra coat. Flashlights and flares are helpful too if you get stuck. And make sure you have an ice scraper, some engine oil, and some coolant as well. The last thing is your own set of jumper cables so that if you need a jump, you don’t also have to borrow the cables! If you need instruction on how to use jumper cables, we can show you how as well. Just ask.

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We’re always happy to educate our customers in order to keep them safe. Make an appointment to come down to the shop, and we’ll make sure your car is good-to-go for the cold weather! Just call (910) 483-2958

Fall is the Season for Husqvarna!

We can’t say enough good about this wonderful line. We only carry items that we stand behind and believe are of the highest quality. That’s why there’s Husqvarna in our shop, plain and simple. Check out all that we have on hand right now:

 

We’re always here if you need us. Check out our website for deals and tools and our Facebook for Crumpler’s Automotive and Crumpler’s Custom Cycle for daily updates.

We love hearing from you, so please comment and share!

Crumpler’s Automotive is located at 7611 Clinton Road, Stedman, NC

 

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Safely Towing Your Trailer

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No one can deny that we are living out a typical, sizzling, North Carolina summer here in 2017. But the beauty of our great state is that we have all kinds of fun to be had in every direction, from the mountains to the ocean, with area lakes and trails in between! There’s so much to do, and many of us in this state are known for making our fun and taking it with us. We tow trailers with boats,  ATVs, motorcycles, jet skis, and even horses all over the state at this time of year. This month, we want to talk about towing safety, so that you, your loved ones, and your vehicles and property all stay safe out on the open road this summer. Here are some areas to consider as you think about towing any of the above items:

Your Tow Vehicle

The first point to consider with towing safety is to correctly match up the strength of your tow vehicle with the size trailer you would like to tow. The hitch must safely towing.jpgconnect both the tow vehicle and your trailer in such a way that provides both ease of handling and safety under the most extreme conditions. You don’t want to “rig” it to make it work. You want the connections to be fitted and the vehicle to work for the weight of what you’re towing. Also, do your research and make sure your tow vehicle can handle the weight you’re going to be asking it to tow for the long-term. You don’t want to shorten your vehicle’s life by asking it to perform beyond its capacity or cause costly damage in the process.

Here are a few more of the items you may need to research for your personal towing needs:

Axle ratio
Increased engine cooling system
Transmission cooler
Alternator and battery size
Heavy duty suspension system
Tire size or rating
Engine size, torque, and capacity
Towing Package (includes some degree of pre-wiring)
Special mirrors

Most of these items are needed for towing under any conditions: mountain driving, hot climate driving or when towing heavy class trailers.

Make sure you do some short drives with your set-up before you decide to hit the road for a long trip. Also, ease into hauling in the mountains until you are very comfortable with your rig and how it handles. You don’t want to get in a dangerous situation or find that you’re out of your realm of expertise when it’s too late. Take it slow and learn from someone who knows how to tow already. A great rule of thumb: if you can’t back your trailer, you shouldn’t be hauling your trailer. Learn the basics!

Keeping Your Vehicle Cool During Towing

guidetotowingprimarymediadesktopSince excessive heat is your transmission’s worst enemy, a trans-cooler is an ideal and often necessary towing accessory. Long trips, hill climbing, and towing larger trailers are especially hard on your transmission. Hot transmission fluid running through the cooling system causes most radiator boilovers. When oil temperatures exceed 200 degrees F., oil breaks down causing seals to crack and leaks to occur.

A transmission cooler will protect your radiator by reducing the temperature of transmission fluid. The fluid constantly passes through a series of air cooled tubes before re-entering your transmission. The engine oil cooler functions much the same way. You can purchase these two types of coolers separately or together. You should also check your engine oil regularly throughout your trip.

Tire Safety

Tire size and tire pressure are both important subject for your tow vehicle and your trailer. Under-inflated tires will get hot and can lead to tire failures and possible loss of vehicle control. Over-inflated tires can cause uneven tire wear. Tires should be checked often for pressures recommended on the Safety Compliance Certification Label for original equipment tires. And mini/spare tires should not be used while towing Class II or Class III trailers.

Mirrors

It may help to equip your tow vehicle with special mirrors: one flat to see the road, and one convex to see the side of your trailer. These mirrors extend out from your tow vehicle, which enables you to see all the way down the side of your trailer. Know that if you can’t see beyond your trailer with your regular mirrors, you need extended towing mirrors for safety.

Lights and Wiring

towing-a-5th-wheel.jpgMany new vehicles made for towing come with the set up for your trailer plug ins standard. If your vehicle is older or you need to retrofit it, find a  qualified hitch installer to wire up your taillights, signals, and brake light functions into a special plug or connector in order to access the trailer’s light systems.

Any trailer that tows 4 or more feet behind your vehicle or visually blocks your taillights must be equipped with its own taillights, and your vehicle must have a connection to the trailer’s taillights. If you are towing a trailer equipped with electric brakes, you must have a brake control installed and working in your tow vehicle.

These are just a few of things you should consider. But there are many more. We’re happy to answer any questions you have or check your towing rig to make sure it’s safe. Just give us a call: (910) 483-2958.  And remember, if you ever find yourself in a bad spot, Crumpler’s Towing is here for you. We’re just a phone call away whenever you need us!

Summer also brings….HUSQVARNA Equipment! All of this and more available at our shop….

 

And if you’re looking for a great pre-owned vehicle, check out what we have at the shop:

 

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As always, we’re here for you! Come see us with all your automotive needs. And remember we work on motorcycles and ATVs as well! Please follow our Facebook pages Crumpler’s Automotive and Crumpler’s Custom Cycle and check our website www.crumplersautomotive.com 

Share and like this blog–it means the world to us!

Some Reasons Your Car May Not Start…

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It’s never convenient when your car won’t start. Because not only do you need to get somewhere usually, but now your “get somewhere” is going to soon be the automotive shop, which can be costly and again, inconvenient. To truly know what’s wrong with your vehicle, you’ll want to bring it into Crumpler’s Automotive and get it checked out by one of our mechanics. But we wanted to compile a list of some of the top reasons your vehicle may not be able to start, so that you can be better educated if it happens to you.

Fuel Pump Failure or Restriction

fuel pumpOne of the most common no-start issues is the failure of the in-tank electric fuel pump. This is generally due to lack of scheduled maintenance, because the fuel filter has to be changed at proper intervals. If it’s not changed, it tends to clog and not allow fuel to move through. The fuel pump can also fail if the fuel level is below a quarter of a tank for an extended period, or if you run out of gas, of course. If the fuel pump runs dry it can ruin the pump.

Timing Belt Failure or Timing Belt Tensioner Failure

timing beltTiming belts should last 40,000-60,000 miles by design. If the timing belt isn’t changed before it breaks, it can cause extensive damage within the engine in some vehicles. It’s a good rule to have the timing belt changed just before the recommended interval and at the same time check the tensioner. Replace that as well if it’s in question at the same time, as this is a common failure as well.

ECM/PCM Failure

car ecmThis is a failure in your vehicle’s computer. Unfortunately, computer failure does happen from time-to-time with automobiles. There are tests that can detect these issues quickly.

 

Batteries, Cables, and/or Clamps

Neglected and corroded batteries can cause a vehicle not to start. This can easily be avoided by regular maintenance as well.

Electrical Issues

There are many start-up issues caused by voltage variations. Even minor variations can cause issues in the computerized controls in most cars. This is diagnosed with a load test that will show if your vehicle performs to certain standards.

Other Issues

 

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Cam Sensor

Alternators: used to charge the battery. If it doesn’t work, your battery usually doesn’t either.

Cam Sensors: Sensors tell your computer when your cam is in rotation. This helps determine spark timing and fuel delivery. If they are bad, your car won’t run well or at all.

Vehicle out of fuel due to inaccurate gauges.

Engine locked due to lack of oil.

Plugged exhaust system.

If your car won’t start, it could be for one of the above reasons. Call us and we’ll be happy get it working again. We can even come and pick it up so that we can get you back on the road as quickly as possible. Call us at (910) 483-2958

 

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Our doors are open from 7 am to 6 pm Monday through Friday.

And if you’re ready to take care of your yard like the experts do, make life easier for yourself and check out all the Husqvarna equipment we have for sale at the shop. You will love how EASY this stuff is to use!

 

If you’re in the market for a vehicle, check out the great options we have for sale at our place. And if you don’t see what you like, just call us and we can find it for you!

(910) 483-2958

We also have 4-wheelers, motorcycles, and a golf cart for your consideration as well!

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FOR SALE: Outlander BRP 2013 model
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FOR SALE: Kawasaki Brute Force 2009 model
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FOR SALE 1998 Harley
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FOR SALE: Harley Ultra Classic, 1992 model. Engine recently overhauled, new paint, new exhaust, new stereo. Ready to ride!

We welcome your feedback and love your comments. Thank you for following us! Check us out on Facebook at Crumpler’s Automotive and Crumpler’s Custom Cycle and our website to keep up with us on the daily.

 

 

 

 

 

How to Know a Good Mechanic

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When something goes wrong with your vehicle, you want to be able to trust the person working on it. One of the worst feelings is that tingly one where you realize someone may be trying to take advantage of you. And unfortunately, mechanics can have a bad reputation for this. We decided to put together a list of expectations that you can keep with you in case you’re ever left wondering if someone is trying to pull the wool over your eyes in our field.

  1. Mechanics should be able to quickly diagnose what your problem is and offer solutions.
  2. A good mechanic should fix your vehicle effectively and efficiently, within a reasonable and agreed upon amount of time.
  3. Excellent skills in customer service are required. A customer should feel like he or she can ask questions and get straight answers. Customers should also feel taken care of and put at ease on the possible scenarios associated with their vehicle.17854701_1868829986476449_5997395442752894966_o
  4. Communication skills are on-point. Plain English is much appreciated by our average customer. Though a car’s engine can be complex, no one wants to be talked to in a way that is over your head or talked down to like you are incapable of understanding the intricacies of the issue. A good mechanic can share on whatever level the customer prefers or requires. The most important piece here is that everything is clear to the customer as the decision process is made and the plans are laid out for the repairs.
  5. A solid work ethic is a given. Your mechanic should be committed to working hard on getting your vehicle ready to run well again.
  6. Certifications set a person apart. A good mechanic is certified. This is the difference between someone that is “good with cars” and someone who has a career in this field. Plain and simple.  Mechanics have changed so much in the past 30 years. If a mechanic doesn’t try to stay current, he or she will be left behind and unable to work on newer modeled vehicles. A good mechanic understands the most advanced technology in the field.

All these qualities are the kind that we build our business on. We can proudly and humbly tell you that if you come into Crumpler’s Automotive, you will meet mechanics with all of these qualities and more. Our team will provide you with the best in service all-around. To make an appointment, call us at (910) 483-2958.

A HUGE THANKS to all of you that helped to make our Crumpler’s Custom Cycle Open House such a huge success! Much thanks to our whole team for helping out, all our volunteers, Open Road for playing some great music, and to all of YOU who attended! We hope to make this an annual event, and as it goes with Crumpler’s, we intend to only get better with age…!

‘Tis the season for mowing and yard work….Come get your new Husqvarna at the beginning of the season, and make life easier on yourself!

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And if you’re looking for a great used vehicle or motorcycle, check out all we have at our place. We have golf carts and ATV’s too! Call (910) 483-3791 for more details.

To stay up-to-date with all that we’re doing at the shop, make sure to follow us on Facebook, and please leave us comments and provide feedback. We value hearing from you!

Crumpler’s Holiday Gift Guide

 

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Happy Holidays, from our Crumpler’s Automotive and Crumpler’s Custom Cycle families to yours!

It’s already that time of year, and if you’re like most people, you’ve got a person on your list that is hard to buy for. But you’re stubborn, and you’re not giving up! If he or she is a gearhead, then you’re in luck–because this month we have a holiday gift guide to share with you to help you find the perfect gifts for that special someone who likes all things fast, shiny, and loud this holiday season! We also have items that everyone needs, and can help you find the perfect one for each person on your list.

Shop owner Richie Crumpler and his son George have sorted through the shop to find the best items that they approve of to help you come up with the most unique and creative gifts for the people that you love.

#1 Cycle Care Detail Kit

This kit is for the motorcycle enthusiast in your life. Because if they can’t ride their bike a lot in the winter, then they can at least spend time with it detailing it! This comes with every formula you need and includes pads, towels, applicator and this great tote!img_1944

#2 Impact Gun

For those who like to do some of their own work. An impact gun or wrench is is a socket wrench power tool designed to deliver high torque output with minimal exertion by the user. Though it looks like a drill, it actually stores energy in a rotating mass, then delivers it suddenly to the output shaft. Wow someone with this beauty!img_1940

#3 Mini Ratchet and Bit Set

This is an outstanding set that is easy to keep close at hand to help you build or tighten anything in your house or garage! We had such a great response last year, that we brought this set back this year for the holidays. People love how easy it is to use.img_1941

#4 Jumper Cables

There’s no reason not to have jumper cables with you at all times. But take our advice and get a great pair with some quality, so that you have a product that actually works well and is SAFE. While you’re at it, get the 16 ft long variety so you have some room to work with.img_1903

#5 Forest Helmet

This lightweight helmet will protect your head, neck, and eyes while you’re working. It ventilates like a dream, has a great visor, and an adjustable sizer. Nothing but the best when you purchase Husqvarna.img_1904

#6 Plug n’ Play Stereo for Harley-Davidson

If you’re gonna ride, do it with some great tunes! This heavy-duty radio will withstand all the elements and keep you singing along down the road. We also do the installs too, to bring it back in with your bike, and we will have you good-t0-go in no time!img_1907

#7 Husqvarna Blower/Vacuum

First, you have the great quality of Husqvarna, which sets all of our inventory apart. Second, this blower also vacuums into a bag if you put it on. This will make yard clean up a breeze!img_1911

#8 Husqvarna Weed Eaters/Trimmers

Get these in either gas or electric models. The batteries last a long time and don’t lose power. And the gas variety is easy to crank and keep running.img_1915

#9 Husqvarna Chainsaws of all varieties and Masonry saws

You can choose your blade length and type and go as big and as efficient as possible. And this masonry saw will get the job done, hands down!

#10 Husqvarna Hedge Trimmers

Go big or go home! Trimming has never been so easy as it is with these great trimmers. You will absolutely love how fast and smooth they cut.img_1916

#11 Stocking Stuffers and Smaller Gifts

We’ve got you covered with small items from ratchet straps, cleaning brushes, wash mitts, motorcycle charms, jacks, safety glasses, sunglasses, goggles, motor treatments, tire cleaners, paste wax, bar-b-que sauce from the famous Bethany Historical Society, and more! You won’t run out of good options for smaller gifts as well.

 

And as always, if you want to knock some socks off, check out our vehicles and motorcycles for sale and our newest vintage item: a 1959 Ford Tractor!

 

You all mean the world to us as customers and friends. It is our sincere hope that you have the most joyous and peaceful of holiday seasons. Please let us know if we can help you in any way and call us if you need us: (910) 483-2958. We’re open Monday through Friday from 7 am to 6 pm at our shop at 7611 Clinton Road in Stedman. Follow us on Facebook at our Automotive Page and our Custom Cycle Page. Also at our website. Let us know how we can best serve you!

 

The Scene of the Wreck

Unfortunately, sometimes things don’t go the way we want. Maybe it was their fault, maybe it was our fault, maybe it was just a complete accident, but wrecks happen. We’ve had enough people panic and not know how to handle the aftermath, that we decided to share what we think is the best course of action after the wreck occurs. This is in order to help keep you calm and to get you safely out of harm’s way in the aftermath.

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One of our tow trucks. We’re always here to help you in those rough moments.

The easiest and most unproductive thing to do after an accident is to panic. Instead, try to pause for a second and take a breath. The most important thing is to make sure you and your passengers are safe first. If there are injuries, you must call 911. Follow their instructions. Wait on emergency personnel and listen to their advice.

If there are no injuries thankfully, you still need to call law enforcement or 911. Even if you’re not injured, you’re alone, or it was an accident that was not involving other vehicles, you should involve law enforcement, especially if you will need to repair your vehicle or get a wrecker to come out.

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Once the officer arrives, explain the situation and how it occurred. At this point, the officer can tell their dispatch to call a towing company. You may request any company you’d like, which is why we suggest you tell the officer that you’d like to call Crumpler’s Automotive. Please note that if there are no injuries and the damage is minor (meaning you know you just need a tow to get the vehicle back to the shop to get something small fixed) you may not want to involve your insurance company. However, if the damage is major, you’ll need to call your insurance company. You can do this the same day or the next day. The point is, you don’t have to do it at the scene of the accident. But you will need an accident report from a police officer.

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Upon getting a call from dispatch, we will bring one of our tow trucks and get your vehicle. At that point, we’ll also help you get somewhere safe if you don’t have someone to pick you up. Then the vehicle will come back to our shop and will wait for the insurance adjuster  to come to the shop and assess the damage. Then the insurance company will contact you as the owner as tell you how they suggest you proceed considering the damage. If you have full coverage and the vehicle is not totaled, insurance will help pay for the repairs of your vehicle. If it’s totaled, then you will have a compensation congruent with how the insurance company values your vehicle at that time. We will then dispose of the vehicle.

All in all, it is no short process, and it’s one that requires patience. But allowing for these steps and doing it correctly will help your particular process run much more smoothly. All the above steps also apply to your motorcycle if you happen to have an accident. We sure hope you aren’t in a bad situation. But if you are, we certainly want to be the one to help you and make sure above all that you stay safe.

Time for some fall clean-up!

Check out all of our Husqvarna products in stock at Crumpler’s. If we don’t have it we can always order it!

And if you’re on the hunt for a vehicle, check out all the great pre-owned vehicles we have on our lot right now!

Clockwise: 1988 Monte Carlo, 2005 Escape, 1991 Jeep Wrangler, Silver Cadillac CTS, 1998 Red Chevy Suburban, Black Chevy Suburban, 2003 White Lincoln LS, 2001Cadillac Deville.

Our products and services rival any of our competitors and our prices are competitive with national chain stores. But that’s not why we are here. We’re here to serve our community and proudly bring our best to work every day. We have a goal of excellence, and we’re only getting better with age!

Keep up-to-date with all that is happening at Crumpler’s by following us on our very active Facebook pages: Crumpler’s Custom Cycle and our main page: Crumpler’s Automotive.

We thank you for following our blog and ask that you comment, like and share it! Also if you need any more information, call us at (910) 483-2958 or visit our website at Crumpler’s Automotive.