Time to Winterize That Car!

We know, we know…this October has had its fair share of 80 degree plus days, but being in North Carolina we know that you know that it’s only a matter of time before that changes. And it’s usual that the first frost is out of nowhere! Because of our fickle weather here, you have to prepare ahead of time so that you aren’t caught off-guard when Mother Nature makes its cold weather debut this Fall. Read on below for a few tips to winterize your vehicle now.

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Check Your Tire Pressure

81bjl0bC4QL._SL1500_Most of us have all-weather tires in this state. Because of that, we don’t need snow tires or anything quite so drastic as that, but we do need to make sure our pressure is good this time of year. Deflated tires close up the tread and decrease traction, which increases the possibility of sliding etc. Check your owner’s manual to see the suggested pounds per square inch.

Check Your Battery

The average car battery lasts 3-5 years, so it’s best to be aware of how old yours is. Colder months are harder on your car’s engine because it has to work harder, which puts more pressure on the battery. Bonus: batteries are often on sale in the fall, so this is a good time to get it checked and replaced.

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The white substance is corrosion. This battery needs to be cleaned up and checked out!

Even if it’s not old, take the time to check the battery cables and clamps for any fraying and/or corrosion. If you see white, powdery substances around the clamp, that’s corrosion from battery acid. It’s easily cleanable and not a huge cause for concern. Just let us clean it up for you!

Check Your Oil

Oil is lubricant, plain and simple. It stops your engine parts from grinding together. The thickness of your oil (viscosity) greatly affects the engine’s performance. If it’s too thick, the oil will flow too slow. Cold temperatures cause oil to thicken, so that’s a consideration as you choose which oil to put in your car. If in doubt, we can always advise you on what you need, depending on the season.

Antifreeze

antifreezeAntifreeze protects your engine from freezing and heating up on hot days as well as cutting back on corrosion. You need equal parts antifreeze and water in your radiator for it to function properly. For this reason, stores carry a pre-mix that is the correct 50:50 ratio. If you’re not correct with your ratio, you can literally blow a gasket and that cost can be expensive. Better to just keep it correct!

Check Your Defrosting and Heating Units

Defrost keeps you safe because it ensures visibility, so it’s important to make sure this system is working properly. And no one wants to crank on the heat for the first time and find out that it doesn’t work! Figure out now if you have a faulty heat coil, before you need it.

Replace Windshield Wipers and Wiper Fluid

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We know none of you are those people who have rubber flapping around on your windshield when it’s raining and water smearing into channels on the glass when you’re trying to see, right? If you begin to hear scraping, you already know that it’s time to change the wiper blades, because they can warp, crack, split and deteriorate. They should be replaced every 6 months to a year. Keeping your wiper fluid full can assist in breaking up ice on the windshield on a cold day, so make sure you have plenty of fluid now as well.

Make Sure Your 4-Wheel Drive Works

Chances are, most of you that have 4-Wheel Drive don’t use it during the summer. Before winter starts, it’s critical to make sure it all works before you need it to improve traction on snow or in ice.

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Keep an Emergency Kit Inside Your Car

We saved the simplest tip for last. The easiest way to combat cold weather is to keep a few essential supplies with you all the time in your car. You’ll always want a spare tire and the knowledge on how to change one. If you don’t know, simply tell us and we can teach you! Keep some bottled water on hand as well, some gloves, a blanket, and an extra coat. Flashlights and flares are helpful too if you get stuck. And make sure you have an ice scraper, some engine oil, and some coolant as well. The last thing is your own set of jumper cables so that if you need a jump, you don’t also have to borrow the cables! If you need instruction on how to use jumper cables, we can show you how as well. Just ask.

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We’re always happy to educate our customers in order to keep them safe. Make an appointment to come down to the shop, and we’ll make sure your car is good-to-go for the cold weather! Just call (910) 483-2958

Fall is the Season for Husqvarna!

We can’t say enough good about this wonderful line. We only carry items that we stand behind and believe are of the highest quality. That’s why there’s Husqvarna in our shop, plain and simple. Check out all that we have on hand right now:

 

We’re always here if you need us. Check out our website for deals and tools and our Facebook for Crumpler’s Automotive and Crumpler’s Custom Cycle for daily updates.

We love hearing from you, so please comment and share!

Crumpler’s Automotive is located at 7611 Clinton Road, Stedman, NC

 

How to Handle a Vehicle Breakdown

August brings with it the feeling that summer should be over soon, except that we still have to deal with the heat. This can be hard on your vehicle and even though we all try to do the best in vehicle maintenance, the heat plus internal issues can catch you in a rough spot before you know it. This month, we decided to discuss the steps you should take in case you end up with a vehicle broken down on the side of the road.

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  • First thing: get your car off of the road. Even when you’re in the midst of that moment when you realize you can’t continue down the road, you usually have enough time to get your car out of the way of traffic and onto a shoulder. If not, turn on your hazard lights immediately. When your car is on the side of the road, put it in Park and engage your emergency brake. Also turn your steering wheel so that your tires face away from the road. That way your car won’t accidentally roll into oncoming traffic. Again, turn your hazard lights on.
  • Call for help. Fortunately, almost all of us have a cell phone in this day and age. Call a family member, and the police if there’s been an accident or if one is needed for safety issues. Then call Crumpler’s Automotive and set up to get your vehicle moved to our shop. Call (910) 483-2958, or (910) 818-4646, or (910) 818-2958.
  • Let other drivers know you’re in trouble. In addition to your hazards, if it’s safe, consider putting out some road flares if you have them. Place them about 50 feet behind your car. Only get out of the vehicle if you’re safe to do so. You can also hang a white towel or shirt out of the window or tie this to a mirror while you safely stay in the vehicle.
  • Stay with your vehicle. It’s easiest to coordinate with roadside assistance if you’re present, and it’s also not safe to leave the scene on foot. 4,000 pedestrians are killed per year in the United States.
  • Know your limitations. Now probably isn’t your best moment to start trying to repair your vehicle. If you’ve never changed a flat tire before, don’t try on the side of the road. Learn in a safe scenario first, because your adrenaline will be up and this generally doesn’t help with trying any new skill for the first time. If you can change a tire, at the very least wait for the police so they can monitor traffic while you change it in less-than-ideal conditions.
  • Use common sense. Every situation when you’re broken down is different. Try to remain calm and don’t let anxiety take over. Be wary of strangers as well. As much as there are good people out there, there’s also a handful that wish to take advantage of you. The true Good Samaritan will be understanding of your wariness.  Trust your gut–it’s there for a reason! If a stranger approaches to help, it’s best to be in your car with the doors locked. Roll down the window a bit to tell them that help is on the way.

We’re here for you and will always be available to advise you on the correct course of action, so don’t hesitate to call us when you’re in a tough spot!

It’s still the season for Husqvarna! We have so much available at our shop. If you don’t see it out front, ask us. Chances are we have what you’re looking for in the back. If not, we can definitely order it!

 

And if you’re in the market for a used vehicle, motorcycle, ATV or golf cart, come check out all that we have at our place. You may be surprised at what you find!

Have comments or suggestions? Let us know! Also make sure to follow our Crumpler’s Automotive Facebook page and our Crumpler’s Custom Cycle Facebook page to keep up with all that’s going on daily at the shop. And check out our website to order tires or learn more about all that we offer!

How to Know a Good Mechanic

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When something goes wrong with your vehicle, you want to be able to trust the person working on it. One of the worst feelings is that tingly one where you realize someone may be trying to take advantage of you. And unfortunately, mechanics can have a bad reputation for this. We decided to put together a list of expectations that you can keep with you in case you’re ever left wondering if someone is trying to pull the wool over your eyes in our field.

  1. Mechanics should be able to quickly diagnose what your problem is and offer solutions.
  2. A good mechanic should fix your vehicle effectively and efficiently, within a reasonable and agreed upon amount of time.
  3. Excellent skills in customer service are required. A customer should feel like he or she can ask questions and get straight answers. Customers should also feel taken care of and put at ease on the possible scenarios associated with their vehicle.17854701_1868829986476449_5997395442752894966_o
  4. Communication skills are on-point. Plain English is much appreciated by our average customer. Though a car’s engine can be complex, no one wants to be talked to in a way that is over your head or talked down to like you are incapable of understanding the intricacies of the issue. A good mechanic can share on whatever level the customer prefers or requires. The most important piece here is that everything is clear to the customer as the decision process is made and the plans are laid out for the repairs.
  5. A solid work ethic is a given. Your mechanic should be committed to working hard on getting your vehicle ready to run well again.
  6. Certifications set a person apart. A good mechanic is certified. This is the difference between someone that is “good with cars” and someone who has a career in this field. Plain and simple.  Mechanics have changed so much in the past 30 years. If a mechanic doesn’t try to stay current, he or she will be left behind and unable to work on newer modeled vehicles. A good mechanic understands the most advanced technology in the field.

All these qualities are the kind that we build our business on. We can proudly and humbly tell you that if you come into Crumpler’s Automotive, you will meet mechanics with all of these qualities and more. Our team will provide you with the best in service all-around. To make an appointment, call us at (910) 483-2958.

A HUGE THANKS to all of you that helped to make our Crumpler’s Custom Cycle Open House such a huge success! Much thanks to our whole team for helping out, all our volunteers, Open Road for playing some great music, and to all of YOU who attended! We hope to make this an annual event, and as it goes with Crumpler’s, we intend to only get better with age…!

‘Tis the season for mowing and yard work….Come get your new Husqvarna at the beginning of the season, and make life easier on yourself!

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And if you’re looking for a great used vehicle or motorcycle, check out all we have at our place. We have golf carts and ATV’s too! Call (910) 483-3791 for more details.

To stay up-to-date with all that we’re doing at the shop, make sure to follow us on Facebook, and please leave us comments and provide feedback. We value hearing from you!

Driving Tips For Your Teens

Before you know it, the days will get longer, spring will be in the air, and spring break will be happening all around. The roads will start to fill up with busy teenagers, either learning to drive, driving to and from work, or cruising in their downtime. But teenage drivers and their parents should be careful: the longer and warmer the days get, the higher the percentage of teenage accidents in vehicles also grows.

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We suggest that parents set aside some time ahead of time to have a talk with their teenage drivers about safety. Here are some points to consider and discuss:

No Distractions!

unknownIt can be so tempting to look at your cellphone, talk on the phone, play on the radio, and even text while driving–sometimes all at once! Emphasize with your teenage driver that it takes just a second for an accident to happen, and even less time for an inexperienced driver to lose control of a vehicle. Parents, we suggest you model good driving habits as well and refuse to be distracted while you drive. Nothing is truly that important.

Drive Defensively.

Explain the importance of anticipating situations and having a plan for how to drive well. For example, if there is a biker on the road, drivers need to be aware of the fact that they accelerate differently and also have a higher chance of losing control. Plan ahead for how to drive well with bikers and other drivers in mind, and consider all possible scenarios when choosing where to place your vehicle accordingly.

Plan Your Drive.

car-gps-accidents-2Before your teenage driver gets rolling, he or she needs to have their GPS coordinates not only punched in and calculated, but the driver should review the anticipated route. This allows the driver to have an idea of what to expect and minimizes distractions while driving.

Proper Vehicle Maintenance.

We cannot stress enough the importance of teaching your young drivers how to maintain their vehicles. Advise them on how to check fluid levels, tire pressure, and the logistics of how to do simple tasks like wiper blade replacements, etc. Also, teach your teen how to change a tire! If they don’t learn now, they’re likely to never learn, and that’s just not safe. If you don’t feel comfortable teaching them, we will happily do so. In fact, it teaches your young driver responsibility if they are the person who brings their car in for maintenance. We suggest you allow your teen to bring his or her car in, and we can teach them quite a lot about proper maintenance and care while they sit and wait!

And if you’re in the market for a great vehicle, check these out!

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2007 Ford Freestyle for sale. Clean and ready to hit the road!
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2007 Pontiac for sale. 4 doors and clean!
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2008 Chevy Suburban, black for sale. A nice ride and ready to go.
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For Sale: 2004 Toyota Solara Convertible
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1991 Jeep Wrangler for sale. Ready for some nice summer days!
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Many more to choose from….just come see us and check them out!

And as that grass grows, so does your need for Husqvarna!

All of these great options and more in mowers. And we have a brand new shipment in. If you don’t see what you want in front of the shop, just ask!

Mark your calendars: we have an OPEN HOUSE on Saturday, April 1st! More on our Facebook event page and more to come soon in our next blog post.

Keep up-to-date with all that is happening at Crumpler’s by following us on our very active Facebook pages: Crumpler’s Custom Cycle and our main page: Crumpler’s Automotive.

We thank you for following our blog and ask that you comment, like and share it! Also if you need any more information, call us at (910) 483-2958 or visit our website at Crumpler’s Automotive.

 

 

The Scene of the Wreck

Unfortunately, sometimes things don’t go the way we want. Maybe it was their fault, maybe it was our fault, maybe it was just a complete accident, but wrecks happen. We’ve had enough people panic and not know how to handle the aftermath, that we decided to share what we think is the best course of action after the wreck occurs. This is in order to help keep you calm and to get you safely out of harm’s way in the aftermath.

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One of our tow trucks. We’re always here to help you in those rough moments.

The easiest and most unproductive thing to do after an accident is to panic. Instead, try to pause for a second and take a breath. The most important thing is to make sure you and your passengers are safe first. If there are injuries, you must call 911. Follow their instructions. Wait on emergency personnel and listen to their advice.

If there are no injuries thankfully, you still need to call law enforcement or 911. Even if you’re not injured, you’re alone, or it was an accident that was not involving other vehicles, you should involve law enforcement, especially if you will need to repair your vehicle or get a wrecker to come out.

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Once the officer arrives, explain the situation and how it occurred. At this point, the officer can tell their dispatch to call a towing company. You may request any company you’d like, which is why we suggest you tell the officer that you’d like to call Crumpler’s Automotive. Please note that if there are no injuries and the damage is minor (meaning you know you just need a tow to get the vehicle back to the shop to get something small fixed) you may not want to involve your insurance company. However, if the damage is major, you’ll need to call your insurance company. You can do this the same day or the next day. The point is, you don’t have to do it at the scene of the accident. But you will need an accident report from a police officer.

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Upon getting a call from dispatch, we will bring one of our tow trucks and get your vehicle. At that point, we’ll also help you get somewhere safe if you don’t have someone to pick you up. Then the vehicle will come back to our shop and will wait for the insurance adjuster  to come to the shop and assess the damage. Then the insurance company will contact you as the owner as tell you how they suggest you proceed considering the damage. If you have full coverage and the vehicle is not totaled, insurance will help pay for the repairs of your vehicle. If it’s totaled, then you will have a compensation congruent with how the insurance company values your vehicle at that time. We will then dispose of the vehicle.

All in all, it is no short process, and it’s one that requires patience. But allowing for these steps and doing it correctly will help your particular process run much more smoothly. All the above steps also apply to your motorcycle if you happen to have an accident. We sure hope you aren’t in a bad situation. But if you are, we certainly want to be the one to help you and make sure above all that you stay safe.

Time for some fall clean-up!

Check out all of our Husqvarna products in stock at Crumpler’s. If we don’t have it we can always order it!

And if you’re on the hunt for a vehicle, check out all the great pre-owned vehicles we have on our lot right now!

Clockwise: 1988 Monte Carlo, 2005 Escape, 1991 Jeep Wrangler, Silver Cadillac CTS, 1998 Red Chevy Suburban, Black Chevy Suburban, 2003 White Lincoln LS, 2001Cadillac Deville.

Our products and services rival any of our competitors and our prices are competitive with national chain stores. But that’s not why we are here. We’re here to serve our community and proudly bring our best to work every day. We have a goal of excellence, and we’re only getting better with age!

Keep up-to-date with all that is happening at Crumpler’s by following us on our very active Facebook pages: Crumpler’s Custom Cycle and our main page: Crumpler’s Automotive.

We thank you for following our blog and ask that you comment, like and share it! Also if you need any more information, call us at (910) 483-2958 or visit our website at Crumpler’s Automotive.

 

What We Do

We’ve been around since 1970 and most people know the generals: that we’re an automobile repair shop.  But not everyone knows that we’re this and so much more. We’re here to help you in so many ways, and we wanted to share with you all the facets of our enterprise for this month’s blog!

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Automobile Services

To keep your vehicle running properly at all times, we offer a number of services in the Stedman, NC area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul.

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The Crumpler family is here to serve our community!

We use high-tech diagnostic equipment to guarantee your vehicle is repaired and/or serviced correctly the first time around, and we only use the highest quality replacement parts, filters, oils, and components when it comes to your car.

Our services include:
General Services
Car & Truck Care
Undercar Services
Brakes
Engine & Transmission
Engine Maintenance
Transmission Services
Heating and Cooling Services
Electrical Services
Electronic Services
Hoses
Batteries
Machine Shop

Essentially we can take care of all of your auto repairs and vehicle maintenance needs, because Crumplers Automotive Inc. is a full-service preventive maintenance and auto repairs center.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you’ll be happy with the outcome.

Crumpler’s Custom Cycle

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Allen Bass works in our custom cycle shop along with George Crumpler.

Crumpler’s has been a family business for as long as it’s been open. Of course, we like tradition, but we also like the freshness that new ideas bring to the table. That’s why when Richie’s son George Crumpler said he was interested in working on motorcycles, we decided to expand into having a custom cycle shop back in 2011. Since that time, the shop has grown to handle all kinds of custom work plus repair and service work. “We don’t just work people’s bikes in and shuffle them out–what we do isn’t about that,” George said. “What we want to do is try to fit the bike to exactly what the owner wants.”

Because of this, the Crumplers sell wheels, do custom paint jobs, add chrome accessories and do performance work. The beauty of this line of work is the variety. George works on anything from classic bikes to more current models, although each presents its own challenges always. Piecing together the puzzle for a great finished product is what we do best!

Golf Carts

We’re also in the business of repairing, servicing, customizing and getting parts for golf carts! We are excited about offering this, because we know many of you have golf carts already or plan to get one. Make sure it’s running efficiently and customized to your wants and needs with our help.

Tires

Getting new tires means that for the next 65,000+ miles you’ll have good traction and drivability.IMG_0438 They will increase your vehicle’s ability to stop, maneuver and turn as well. If you have a set of worn out tires with an uneven tread pattern, your gas mileage will suffer, because your car will have to work harder. When you update your tires with us, you’ll rest easy knowing that your tires are properly mounted, balanced, and are at the proper pressure. We’ll also make sure your vehicle is aligned so they wear evenly in the future. If you’re unsure as to whether you need new tires, that’s an easy solution: just come see us, and we’ll check them out for you and let you know if you need new ones, or how long you have left on your current tires. Then we’ll also recommend the right tire for your vehicle to fit your needs.

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Towing

We love cars and bikes and all things machine, and so we put our efforts into take care of those needs for all of our loyal customers. We added a Wrecker Service to our line of services and make ourselves to all of you 24 hours per day. When the worst happens and you need towing, don’t you feel better calling someone you trust? We know how vulnerable you can feel when you need a tow, and we make it our policy to get there and take care the situation so that you safely get your vehicle and yourself to your destination. Life is a journey, but sometimes there are bumps in the road. Put us in your contacts on your phone so you’re not searching when you’re nervous or panicked.

Our numbers are as follows:

(910) 483-2958

(910) 484-6777

(910) 818-6415

After normal business hours call:

(910) 818-4646

(910) 818-6415

(910) 818-2958

Auto Sales

We make it our business to find great used cars and make sure they’re good-to-go. Then we offer them for sale to the public–it’s that simple. Leslie, Richie’s daughter, runs this part of the business as the Auto Sales Manager, and Rick Player works in Automotive Sales.

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Husqvarna, Auto Plus parts, Mower Parts, Auto Parts

Husqvarna is the global leader in the production of outdoor power products. From riding lawnmowers, to chainsaws, to trimmers and carts, they’re dedicated to being responsible suppliers and in turn, only work with reputable dealers. We’re proud to be one of them. Aligning ourselves with a company that’s been making products since 1689 and has grown to be one of the leaders in the market for lawn equipment, assures us that our customers will be well taken care of and satisfied for years to come.

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We have mowers galore! They will run cooler and cleaner and give you better power and fuel economy than you’ve ever had before. These mowers are easy to use with hydrostatic transmission systems and gauges easily controlled from the driver’s seat. From cruise control to an adjustable comfort seat as well as a cup holder, you truly be able to sit back and relax during your mowing experience.

We also have chainsaws, blowers, trimmers, and can order any Husqvarna product you may want. The same rings true for our Auto Plus parts, all mower parts and auto parts. If we don’t have them, we can get them for you!

We are proud to be a local business, employing local people. Our products and services rival any of our competitors and our prices are competitive with national chain stores. But that’s not why we are here. We’re here to serve our community and proudly bring our best to work every day. We have a goal of excellence, and we’re only getting better with age!

Keep up-to-date with all that is happening at Crumpler’s by following us on our very active Facebook pages: Crumpler’s Custom Cycle and our main page: Crumpler’s Automotive.

We thank you for following our blog and ask that you comment, like and share it! Also if you need any more information, call us at (910) 483-2958 or visit our website at Crumpler’s Automotive.

 

 

Start Your Spring Off Right with Husqvarna

Have you driven by our place and seen the gorgeous shades of orange in the front? Chances are, you’ve noticed we have quite the array of Husqvarna equipment from the road. And if you’ve come inside you’ll see that since we’ve become a certified Husqvarna dealer, we have changed our merchandise offerings quite a bit. It’s because we’re dedicated to bringing all of our customers products and services that help them in their daily lives and that we use ourselves. Because of that, we’re proud to to showcase some of what we have and share some great equipment with you this month!

Husqvarna is the global leader in production of outdoor power products. From riding lawnmowers, to chainsaws, to trimmers and carts, they’re dedicated to being responsible suppliers and in turn only work with reputable dealers. We’re proud to be one of them. Aligning ourselves with a company that’s been making products since 1689 and has grown to be one of the leaders in the market for lawn equipment assures us that our customers will be well taken care of and satisfied for years to come.

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We have mowers galore! They will run cooler and cleaner and give you better power and fuel economy than you’ve ever had before. These mowers are easy to use with hydrostatic transmission systems and gauges easily controlled from the driver’s seat. From cruise control to an adjustable comfort seat as well as a cup holder, you truly be able to sit back and relax during your mowing experience.
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Plenty of chainsaws to choose from, all ergonomically designed for easy handling of the saw’s power. Many include Smart Start, air injection, LowVib and combined choke/stop control. We also have trimmers, edgers and brush cutters available. All designed to start quickly and with minimum effort, we know they will be ready to go anytime you need to clean up your lawn!

Send debris on its way with these powerful and easy-to-use blowers. Pick the style and features that you need most for your needs. The backpack blower is designed to emit low noise so that you can work without concern in residential areas, and the handheld blower also has a vacuum capability to collect debris. All of these features are to make your tough tasks more efficient overall.

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Are you ready to turn on a dime with the smooth performance of a zero-turn mower? You’ll love the precise manuevering that this machine brings with it. No grass will be uncut when the unit reaches the end of a mowing row and makes a 180 degree turn to start the next row. Add in the vibration-isolated platform and you’ll experience one of the smoothest riding mowers you’ve ever sat on.

By the way, we should mention, we just got a HUGE shipment in of riding mowers as well as other equipment, so you have your pick right now of all the best products around. We’re open from 7:00 am to 6:00 pm every Monday through Friday and would love to show all that we have to you. Call us at (910) 483-2958 as well for more information. And as always, watch our website and our Crumpler’s Facebook page for current updates. We love your feedback and shares. Thank you all for your support and your business. Now, let’s have the best spring and summer we can!